Shipping policy
SHIPPING POLICY
At Paws and Joy Shop, we're committed to delivering your pet's favorite products as quickly as possible.
Processing Time: Orders are processed within 1-3 business days after payment confirmation.
Shipping Time: We offer free shipping across the United States. Estimated delivery is 7-15 business days, depending on your location.
Tracking: Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.
Delays: Occasional delays may occur due to high demand, holidays, or circumstances beyond our control. We appreciate your patience.
Lost or Damaged Orders: If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date and we'll make it right.
International Shipping: At this time, we ship within the United States only.
For any shipping questions, contact us at our store email and we'll be happy to help! 🐾